top of page

Privacy Policy

At 360 Cookhouse, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained from visitors to our website, including any personal data as defined under applicable data protection laws, such as the General Data Protection Regulation (GDPR).

  1. Information We Collect:

1.1 Personal Information: When you visit our website or make a reservation, we may collect certain personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us.

1.2 Usage Information: We may collect non-personal information about your visit to our website, including the pages visited, the date and time of access, the duration of your visit, the referral source, the browser type, the operating system, and the IP address used to access our website.


   2. Use of Information:

2.1 Personal Information: We may use your personal information for the following purposes:

  • To process and manage your reservations.

  • To communicate with you regarding your reservations or other inquiries.

  • To send you promotional offers, newsletters, or other marketing communications if you have provided your consent.

  • To improve our services and website.

2.2 Usage Information: We may use usage information for the following purposes:

  • To analyse trends, administer the website, and track users' movements.

  • To gather demographic information about our user base.

  • To customize and improve our website and user experience.

   3. Legal Basis for Processing Personal Data:

We will only process your personal data if we have a legal basis for doing so, which may include:

  • Your consent to the processing of your personal data.

  • The processing is necessary for the performance of a contract with you.

  • Compliance with our legal obligations.

  • Legitimate interests pursued by us or a third party, provided they are not overridden by your interests or fundamental rights and freedoms.

   4. Data Sharing and Disclosure:

4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services, such as hosting providers, payment processors, and customer support services. These service providers are contractually obligated to keep your information confidential and secure.

4.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with our services.

  • Protect the personal safety of users of our services or the public.

4.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.

   5. Third-Party Analytic Tools:

We may use third-party analytic tools, such as Google Analytics and heatmaps, to collect and analyse usage information about our website. These tools may use cookies and similar technologies to track and analyse how visitors interact with our website. The information generated by these tools is generally transmitted to and stored by the respective third-party service providers in accordance with their privacy policies. We do not have control over the information collected by these third-party tools.

   6. Data Retention:

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer required, we will securely delete or anonymize it.


   7. Your Rights:

You have certain rights regarding your personal data under applicable data protection laws. These rights may include the right to access, rectify, erase, restrict or object to the processing of your personal information. To exercise these rights or to obtain more information, please contact us using the contact details provided below.

   8. Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures can provide absolute protection.


   9. Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing them with any personal information.


   10. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting the updated version on our website. Your continued use of our website after any such changes constitutes your acceptance of the revised Privacy Policy.


   11. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

bottom of page